Thai
Internet Security Policy
     We, Bank of Ayudhya are recognized the importance of security in conducting Internet transaction.
To protect your security online, Bank of Ayudhya employs technology and other security practices to protect personal information from unauthorized disclosure or use.
     Our personnels are trained to understand and comply with these information security standards and procedures as well as the confidential treatment of customer information. Learn more about what Bank of Ayudhya does to protect information properly, and what you can do too.
      - Steps Bank of Ayudhya have taken to safeguard your account
      - Steps you should take for your own security
      - Contact Bank of Ayudhya
 
Steps we have taken to safeguard your account

Firewall Protection

     As a basic level of protection, firewall is a system that blocks unauthorized interactive access from individuals or other networks. Every system that interacts with the Internet is at risk of attack from hackers. Bank of Ayudhya uses Firewall as a basic mean to protect our systems that interact with the Internet.

Secured Transmissions and Strong Encryption

     Bank of Ayudhya uses Secured Socket Layer (SSL) encryption for customer online transactions. Encryption is a communications process that scrambles private information to prevent unauthorized access as information is being transmitted between your browser and Bank of Ayudhya.
You won't be able to use Bank of Ayudhya's Internet Transaction unless you have a browser that supports strong encryption.

Personal Access Code

     For applying KrungsriCashlink service, you have to assign your own password for personal access which no one can see it. This must be entered when you-log in to use the service.

Computer Virus Protection

     Bank of Ayudhya uses a combination of tools to detect and prevent computer viruses from entering the bank's computer network systems.

Monitoring

     Bank of Ayudhya places a strong emphasis on protecting information properly, ensuring that all vital information for our customers, clients and associates remains secure and confidential. The bank utilizes sophisticated technology to detect and respond to unauthorized activity.

Time Out Period

     This is triggered after 30 minutes of inactivity to help protect you against unauthorized access.
 
Steps you should take for your own security

Personal Access Code

     - Never tell anyone else your Personal Access Code (username and password). Bank of Ayudhya will never ask you for it over the telephone, or in any electronic or written message
     - Never write down your username and password
     - Make your password unique to you and change it regularly
     - Do not use simple words or birth dates that are easy for others to guess
     - Tell us immediately if you think someone else knows your Personal Access Code
     - Remember to Sign Off when you finish a session, or if you're using the service at work, never leave your computer with your details on-screen

Computer Virus Protection

     Computer viruses are real and once your computer is infected it can cost you time, loss of information, repair expense, and aggravation. Make sure your computer has an anti-virus protection program installed to reduce the risk. We recommend that you purchase a program that automatically upgrades your virus protection on a recurring basis. If you currently have a virus protection program on your computer without the automatic upgrade feature, make sure you update your virus detection program at least monthly and/or when you hear of a new virus to minimize your risk. In addition we advise not to open attachments from others or open diskettes unless you have absolute certainty that you can trust the source, and then still be cautious.

Updating Your Browser

     An Internet browser allows access and the ability to navigate a myriad of information and service resources on the Internet. Most computers come with a browser already installed.
     Always update your browser when new versions are released. They often include new security features.
Check your browser for built in safety features that you may or may not elect to use.

Conducting Online Transaction

     Make sure your browser complies with industry security standards, such as Secure Socket Layer (SSL).
If you are on an Internet site where the Internet address starts with https://, you know you are communicating on a secured site. "https" stands for hypertext transfer protocol security. When conducting online transaction, look for the padlock located normally in the lower left-hand corner of your screen. This indicates the site you are online with use encryption technology. If the lock is open then the site does not provide encryption.
     Never enter your personal information into a site that is not secure.

Linking to Other Sites

     We may provide links to non-Bank of Ayudhya sites, such as credit bureaus or merchants. If you choose to link to Web sites not controlled by Bank of Ayudhya, we are not responsible for the privacy or security of these sites, including the accuracy, completeness, reliability or suitability of their information. If you are asked to provide information on one of these Web sites we strongly urge you first to study carefully their Privacy Policies.
 
Protect Yourself
     There's nothing more important than your safety, so don't let your guard down.

Guard your account and personal information. Bank of Ayudhya spends millions of Baht each year on better technology, training and authentication processes to fight identity fraud. With growing criminal sophistication and an increase in identity theft, Please take our precautions to protect your information for general use of conducting Internet Transaction.

     Always remember that protecting information properly is a shared responsibility between you and us.
If you think you have been a victim of fraud, immediately contact us by calling the following phone number:

                BANK OF AYUDHYA PUBLIC COMPANY LIMITED
                ADDRESS: 1222 RamaIII Road, Yannawa, Bangkok 10120
                Telephone: (662) 296-4066